If the activation email was sent to the wrong email address, please follow these steps to resend the activation email to a different email address:
1. Go to the UNGM site and log into your UNGM account using your email address and password.
In case suppliers or individual consultants cannot log into the account because the email address to access the account is forgotten or unknown, contact UNGM using the contact form in the Help Center.
2. If you already are logged into the UNGM account, click on Change my email address.
3. Under Change email address, provide the new email address and click on Change email address.
Click on Accept and the activation email will automatically be resent to the new email address.
4. Access the inbox corresponding to the new email address.
Open the email and click on the Change my email address button to confirm the new email address and to activate the UNGM account. Please note, the link can only be used once.
5. Once the account is activated, click on Complete the registration to proceed with the registration at the Basic level.
For more information:
- Suppliers are encouraged to read the: How do suppliers complete the registration form at the Basic Level? article.
- Individual consultants are encouraged to read the: How do individual consultants complete the registration form at the Basic Level? article.
TIP: Users are advised to whitelist or approve registry@ungm.org and no-reply@ungm.org to the senders list in their inbox.