Staff members must reactivate their UNGM accounts every two months for security purposes. Please note that the UNGM Team is unable to reactivate accounts on behalf of users.
Additionally, staff members are advised to add registry@ungm.org and no-reply@ungm.org to their approved senders list in their email inbox.
In case the reactivation email was received
To reactivate the UNGM account, follow these steps:
1. Access your work inbox and open the Account Reactivation message.
2. Read the Standards of Conduct for the International Civil Service and click on the Accept button.
3. The account has been successfully reactivated. Click on the Access my account button to log in.
In case the reactivation email was not received
To resend the reactivation email, follow these steps:
1. Once logged in to your UNGM account, click on the Reactivate your account link in the yellow warning message.
2. Click on the Send reactivation email button. The reactivation email will be sent to the work inbox.
If the email has still not been received, contact the UNGM team through the contact form of this Help Center.
3. Access your work inbox and search for the Account Reactivation message.
Then, follow the instructions provided in this article under The reactivation email was received section.