Staff members are required to reactivate their UNGM accounts every two months for security reasons. Therefore, a reactivation email is automatically sent to staff members requesting them to reactivate the account manually.
Staff members are advised to whitelist or approve registry@ungm.org and no-reply@ungm.org to the senders' list in their inbox.
In case the reactivation email was received
To reactivate the UNGM account, please follow these steps:
1. Access your work inbox and open the UNGM account reactivation message.
2. Read the Standards of Conduct for the International Civil Service and click on the Accept button.
3. The account has been successfully reactivated.
In case the reactivation email was not received
If the reactivation email was not received and staff members see a yellow warning message in their account, the reactivation email can be resent.
To resend the reactivation email, follow these steps:
1. Once logged in to your UNGM account, click on the Reactivate your account link in the yellow warning message.
2. Click on the Send reactivation email button. The reactivation email will be sent to the work inbox.
If it does not work, click the link again. If the email has still not been received, contact the UNGM team through the contact form of this Help Center.
3. Access your work inbox and search for the Account Reactivation message.
4. Follow the instructions provided in this article under The reactivation email was received section.