When a bank transfer payment for the Tender Alert Service is submitted on UNGM, the following yellow message will be displayed in the supplier's account: 'There is a pending bank transfer payment. Please wait until it is approved so that you can submit another payment'.
In case suppliers have completed the bank transfer submission form by mistake, or if they would prefer to pay for the Tender Alert Service subscription by Card, this pending payment can be cancelled.
To do that, go to the Payment tab at the Tender Alert Service section and click on the Cancel transfer blue button.
