In accordance with the UNGM Terms and Conditions, 'The Subscriber hereby agrees that in the event of the termination of the Subscription Agreement to the TAS, or suspension, interruption or non-availability of the TAS or UNGM, or both, for any reason whatsoever, the subscription fee or any part thereof will not be refunded'.
Refunds for the Tender Alert Service are administratively costly, and therefore no refunds can be made.
Suppliers with a compelling case for a refund are advised to contact UNGM using the contact form in the Help Center. A minimum fee of USD 50 will be deducted from the Tender Alert Service cost to cover administration costs.